Privacy Policy

We take the privacy of our clients very seriously. Although certain name and contact information is received and recorded in the regular course of business, we maintain strict confidentiality of all records. In general, is/net does not sell or release any information on our clients without their express approval.

What Information We Retain
Name, business name and contact information is required in order to conduct regular business between is/net and the client.

In addition, clients who are on automatic payment plans must provide their credit card and and/or bank debit information for our files. This information is stored securely and is inaccessible from the Internet, except during the payment process at which time such information is passed between secure servers using SSL encryption technologies.

What We Do With It
Information provided by clients is retained securely offline and/or within secured database servers otherwise inaccessible to the Internet. We do not sell or otherwise distribute client information to anyone, unless required to do so – such as in response to lawful orders by US or other law enforcement or judicial authorities.

Credit card and banking information is used only to process payments for services authorized by the client.

Contact information may be used periodically by is/net to communicate important account information or changes to policies, usually by email to the address provided by the client or occasionally by postal mail. Invoices and statements also are provided to clients monthly or periodically by email or standard postal mail.

Questions and Comments
We are pleased to answer all questions and respond to client comments by email or standard postal mail. Please direct inquiries to:

Gerry Starnes Consulting
2613 Wilson
Austin, Texas  78704
Phone: 512-586-2736